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VINT & YORK RETURNS
SALE POLICY: ALL ITEMS MARKED 20% OFF OR MORE ARE FINAL SALE.
We want you to be completely satisfied with the eyewear purchased from Vint & York and strive to make the return process as easy as possible.
Returns for order within continental USA with a value of $150 or over are complimentary and the shipping label will be provided.
For orders with value below $150 customer will be responsible for return shipping costs.
We offer a 15-day money-back guarantee for most of the orders placed through vintandyork.com*.
- Glasses fitted with photochromic, progressive, RX sun lenses, polarized, bifocal lenses, digital custom lenses or other types of custom lenses are not returnable.
- Items discounted over 20% are FINAL SALE and are not returnable.
- Refunds must be credited to the orginal payment method.
- Purchases of gift cards are non-refundable.
The return process can be initiated from your customer account page once you are logged in or by following this link.
All merchandise being returned must be in its original condition accompanied by a complete set of the original packaging.
We will process your refund within a period of 2-5 business days of receiving your return. Your credit card will be credited with the full merchandise amount once your refund has been approved. Shipping fees are not refundable.
After a period of 15 days (when the returns window has expired), all sales are considered to be final.
For all international returns, customers will be responsible for covering the costs and fees associated with the return shipping.
This returns policy for Vint & York is only applicable to online purchases.
All purchases made in-store (our retail location) in person are considered custom orders and are final sale. Full return policy is posted in the store.
* Glasses fitted with photochromic, progressive, Rx sun lenses, polarized, bifocal lenses, digital lenses or other types of custom lenses are not returnable.
** Subject to our return policy.