Help and SupportCall us (800) 846-9915
Call us (800) 846-9915 | Mon-Fri 9AM - 5PM EST
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- Lens Replacement
Identifying Information Collected by Us:
You will not be required to submit any information to browse our Site. However, when ordering from our Site and using our Service, you will be required to create an account. When creating an account we may collect your name, address, email, telephone number, prescription information and credit card information.
Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
Use of Your Information
We will never sell, transfer, share or give your personally identifying information to a third party for commercial purposes without your permission. However, you agree that we may use your information:
• To enhance or improve your user experience on our Site or Service.
• To share with our third party payment processor.
• To process transactions between you and Vint&York.
• To send e-mails about our Site or respond to inquiries.
How Do We Use Your Personal Data?
We use your Personal Data for the purposes for which you provided it, including to:
•fulfill your product or service needs
•register your online account
•maintain our own accounts for billing and delivery
•advise you about products, services, offers, or events that may be of interest to you
•provide customer service to you
We may also use your Personal Data or Log Data to administer our internal business activities, including to:
•design and arrange the site content and functionality in the most user-friendly manner
•better understand customer trends and requirements and visitors to the site
•create non-personally identifiable data to be used for marketing
•detect unauthorized activity on the Site
•manage your account
• provide a service that is reliable, responsive, and efficient.
In addition, we may use third-party services and advertising networks, such as Google Display Network or Google Analytics, that collect, monitor, and analyze Log Data to deliver online behavioral advertising that serves ads to you on our behalf on other sites throughout the Internet. We may also contract with third-party vendors to send direct mail or catalogs to customers whom we think may be interested in our products or services.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Accessing, Editing, and Removing Your Information
Users may in some cases be able to review and edit the personal information they have provided to us by logging into their account on the Site and editing their account. In order to make these changes simply access your account and profile. Through your account we may also allow you to opt out of our data collection practices. Although most changes in information or data collection preferences may change immediately some information may stay stored on a browser’s web cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backup and/or database.
Third-Party Access to Your Information
We take certain measures to enhance the security of our Site by using SSL Certificates. However, as this is the internet we make no guarantees as to the security or privacy of your information. We make every attempt to keep our website secure, but we recommend that you use anti-virus software, strong passwords, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
Your California Privacy Rights
Please be aware that our Site and Service is only intended for persons 18 years of age and older. We do not target or collect information from people under the age of 18.